AI Apps
Your AI, built into your own app.
Middlesurf builds web, Android and iOS apps with AI at the centre, and connects AI to the software and systems you already run. Voice and chat assistants that know your business, photo capture that fills in the paperwork, and plain-language answers from your own data, all working with the same AI as your phone lines.
The problem
Your AI answers the phone. Your team still types everything else.
The AI receptionist books the furnace repair. Then the technician stands in a basement copying a model number off a rating plate into a form, letter by letter. A customer opens your app with a question and finds a list of FAQs instead of an answer. The manager wants to see today’s hot leads but has to sit down at the office computer to find them.
The AI is already doing the work on your phone lines. These apps put that same AI in front of your staff and your customers, wherever they are.
What it does
What the AI does inside your app
Voice and chat assistants.
An assistant inside your own app or website that knows the same services, hours and policies as your phone agent. It answers questions, books appointments and hands off to a person when needed.
Photo and document capture.
A technician photographs a unit’s rating plate and the app fills in the make, model and serial number on the work order. The same approach works for forms, receipts and equipment labels. Staff check the fields before they submit.
Smart search and Q&A over your data.
Staff ask in plain language across job history, policies or client files, and get answers that link back to the source. It only searches what each person is allowed to see.
Mobile front ends for your AI.
Today’s AI-booked appointments, call summaries, hot leads and callbacks on your team’s phones, with an alert the moment a hot lead comes in.
AI connected to the software you already run.
Your booking system, CRM, job software or in-house database doesn’t need replacing. We connect the AI to it, so a caller can ask “is my order ready?” and the agent looks it up, or a finished call writes its own record.
Web, Android and iOS, and other platforms when needed.
Tablets at the front desk, kiosks or desktop tools, built when the job calls for them.
Examples
Sample use cases
How an AI app could work in businesses like yours. These are sample use cases, not client projects.
Home services
A technician app with today’s jobs, AI call summaries for each customer, and work orders filled in from a photo of the unit.
Clinics
A patient-facing chat assistant that answers pre-visit questions and books into the same calendar as your AI receptionist.
Legal and accounting
A secure client portal where AI answers routine intake questions and sorts uploaded documents, hosted in Canada.
Property management
A tenant app where a photo of a leak becomes a categorized maintenance request, routed to the right person.
How it works
How a project runs
Discovery.
We start with the AI work: which tasks it takes over, which data it needs and who uses it. Then we agree on what version one must do.
Design.
Screens and flows you can click through before any code is written, built around what the AI does.
Build.
Short cycles with working versions you can test along the way, connected to your real AI agents and data early.
Launch.
We deploy the web app, publish mobile apps to the App Store and Google Play, and connect everything to your live systems.
Support.
We host, monitor, tune the AI, and update the app for new versions of iOS and Android.
Ownership
No black boxes.
Mainstream technology.
We build with widely used web and mobile frameworks, so the app isn’t tied to a niche tool.
Accessible by design.
Built to WCAG 2.2 AA accessibility guidelines, which helps Ontario organizations with their AODA obligations.
Try it by phone
Hear it answer for yourself.
Call our main line and talk to our own AI assistant. It’s the same kind of AI we build into web and mobile apps.
Our AI assistant answers in English, French and many other languages. It can take a message, pass on your request for a call with our team, or put you through to a person.
FAQ