AI integration for Canadian businesses

AI that answers, books, and follows up.

Middlesurf connects AI voice agents to your phone lines, calendar and CRM — set up and run by one team, from the phone line to the app.

Hear it for yourself

Our main line

Our main line is answered by our own AI assistant — the same kind of agent we build for businesses.

Call +1 (647) 276-6200 to talk to the Middlesurf AI assistant
  • Tell it whether you’re interested in cloud solutions or AI solutions.
  • Ask anything, in English, French and many other languages.
  • Leave a message, ask for a call with our team, or be put through to a person.

Want a demo set up for your own business? Ask our team

  • 50+Data centre locations
  • 24/7Answering, day or night
  • CACanadian company, based in Ontario
  • EN·FR+English, French and more

After hours

The phone rings at 9 pm. Who answers?

Missed calls go to your competitor. Leads go cold in hours, not days. Your front desk is booking, rescheduling and chasing — instead of helping the person in front of them.

Middlesurf gives every call, message and lead an immediate, accurate answer.

Try it by phone

The best test is a phone call.

Reading about an AI receptionist only goes so far. Call our main line and our own AI assistant answers. Talk to it the way your callers would.

  1. Call +1 (647) 276-6200

    Our own AI assistant picks up — the same kind of agent we build for businesses.

  2. Say cloud or AI, then ask away

    Tell it whether you’re interested in cloud solutions or AI solutions, and ask anything in your language: English, French and many more.

  3. Leave a message or reach our team

    It can take a message, pass on your request for a call with our team, or put you through to a person.

Middlesurf AI assistant +1 (647) 276-6200Sample questions

What you can ask it

It asks first

Cloud solutionsorAI solutions

Then ask anything, in your language

  • Can AI answer our phones after hours?
  • Can our data stay in Canada?
  • Do we have to change our phone number?
  • Pouvez-vous m’aider en français ?

Before you hang up

  • Leave a message
  • Ask for a call with our team
  • Be put through to a person

What it does

Every call, booking and lead — handled.

Six services that plug into the phone system, calendar and CRM you already use.

AI Voice Agents

Answers your sales and support lines 24/7 and hands off to your team with full context.

Receptionist & Booking

Books, moves and cancels appointments right in your calendar, then sends reminders.

Follow-ups

Texts back missed calls, chases quotes and asks every customer for a review.

Lead Capture

Responds to new leads in seconds, qualifies them and routes the good ones to sales.

Phone Systems

We set up your IP PBX. Keep your number and carrier and forward calls to us, or port it.

Data & Knowledge

Every call transcribed, summarized and logged to your CRM. Ask your own documents questions.

Want AI inside your own app? We build web, Android and iOS apps with voice, chat and smart search built in — and make the software you already run work with AI.

AI apps

How a call flows

From ring to booked, on one connected line.

Your phone system routes the call to the AI agent, which works directly in your calendar and CRM — and brings in a person when it should.

How a call flowsCustomer calls, then your phone system (PBX), then the Middlesurf AI agent which understands, answers and books, then your calendar and CRM, then a follow-up SMS or email. When needed, the AI agent hands off to a human.when neededCustomer callsAny number, any hourYour phone systemPBX · SIP trunksAI agentUnderstandsAnswersBooks ✓Calendar & CRMBooked · logged · syncedFollow-upSMS / emailHuman handoffwith full contextHow a call flowsCustomer calls, then your phone system (PBX), then the Middlesurf AI agent which understands, answers and books, then your calendar and CRM, with a human handoff when needed, then a follow-up SMS or email.Customer callsAny number, any hourYour phone systemPBX · SIP trunksAI agentUnderstandsAnswersBooks ✓Calendar& CRMHumanhandoffwhen neededFollow-upSMS / email
Every callOnly when needed

Why Middlesurf

One team. No finger-pointing.

  1. One partner from phone line to app

    We set up the phone system and the network, connect the AI to your calendar and CRM, and build the apps. One team accountable end to end.

  2. Built by network and infrastructure engineers

    We already run compute in 50+ locations and build carrier-grade routing software. AI is a workload we know how to run reliably.

  3. Keeps your numbers and tools

    Keep your numbers and carrier — just forward calls to us — plus your calendar (Google, Outlook, practice software) and your CRM.

  4. Builds AI into your own web and mobile apps

    Web, Android and iOS apps with voice, chat and smart search built in — and the software you already run, made to work with AI.

  5. English, French and many more

    AI agents answer in the caller’s language — English, French and many others — and switch when the caller does.

How it works

Live on one line first. Then everywhere.

A short, measured rollout — you hear it working before anything changes for your customers.

  1. Discover

    We map your calls and workflows.

    Workshop
  2. Pilot

    One line first.

    1 line
  3. Launch

    All lines, integrated.

    All lines
  4. Improve

    Ongoing tuning and reporting.

    Ongoing

Family of brands

The infrastructure behind the AI.

Middlesurf is part of a family that already runs compute and carrier-grade routing.

ComputeGuy

VPS in 50+ locations.

computeguy.com
RoutingPanel

Software routing for ISPs and data centres.

routingpanel.com

Get in touch

Hear your AI receptionist before you commit.

Call or email us. We'll look at how your phones and workflows run today and show you what AI could take off your plate.

Contact us
Can't wait? Call our AI assistant: +1 (647) 276-6200What to expect on the call