AI Voice Agents
Every call answered, day or night.
AI voice agents pick up your sales and support lines 24/7, after hours, or when your team is already on the phone. They answer from your own information, deal with routine requests, and send the rest to a person along with notes on what the caller needs.
The problem
Your best caller rings while everyone is on another line.
It’s 8:55 on a Monday. Two lines are lit, someone is at the counter, and the third call goes to voicemail. That caller doesn’t leave a message. They try the next business on the list.
After hours it’s worse. The voicemail box fills up overnight and Tuesday starts with callbacks to people who have already booked somewhere else. Hiring someone to cover evenings, weekends and lunch breaks rarely makes sense.
What it does
What an AI voice agent does on your line
Answers in your business’s name.
Your greeting, your hours, your policies and the tone you’d expect from your best front-desk person.
Works out why people are calling.
A new booking, a quote, a billing question, an urgent problem. Callers say it in their own words, with no “press 1 for…” menus, and the agent routes each call to the right place.
Answers from your knowledge base.
Services, service areas, hours, parking, preparation instructions, and the prices you choose to share. If the answer isn’t in your information, it says so and takes a message instead of guessing.
Transfers to a person, with context.
It hands the call to the right person or ring group, and your staff get the caller’s name, reason for calling and what’s been said so far, by text, email or a note in your CRM, whichever suits your team.
Takes proper messages.
Name, number, reason and urgency go to the right inbox, phone or CRM record. No more “someone called about something.”
Speaks the caller’s language.
It detects the language the caller is speaking and answers in it: English, French and many other languages. If the caller switches mid-call, so does the agent.
Coverage
You decide when it answers.
24/7
The agent answers every call and passes calls to your team when they need a person.
After hours
Your team handles the day, and the agent takes evenings, weekends and holidays.
Overflow
Your phones ring first. If nobody picks up after a few rings, or every line is busy, the agent answers.
Lunch and peak times
Set schedules for the hours your front desk is stretched thinnest.
How it works
How we set it up
We map your calls.
We go through your most common call types with you and agree on what the agent handles, what goes to a person, and what counts as urgent.
We build the agent from your information.
Your website, service list, policies and FAQs become its knowledge base. You review what it will say before it goes live.
We connect it to your phones.
Simplest: keep your number and carrier and forward calls to us. Or we connect it to the PBX you have, or set up one we manage.
We pilot on one line.
You listen to real calls, read the transcripts and tell us what to change.
We keep improving it.
We regularly review the calls it couldn’t answer and fill the gaps.
Integrations
Works with the tools you already use
We connect the agent to your phone system, calendar and CRM, so a call turns into a booking or a record instead of a sticky note.
Using something else? Tell us what you use. If it has an API, we can build the connection.
- Phone systemsAsterisk / FreePBX, and other SIP-capable phone systems
- CalendarsGoogle Calendar, Microsoft 365 / Outlook
- CRMsHubSpot, Salesforce
- Practice and job softwareJane App, Dentrix, Clio, Jobber
- AlertsEmail, SMS, Microsoft Teams, Slack
Try it by phone
Hear an AI voice agent answer.
Call our main line. Our own AI assistant picks up — the same kind of agent we put on sales and support lines. Ask it anything, in your language.
Our AI assistant answers in English, French and many other languages. It can take a message, pass on your request for a call with our team, or put you through to a person.
FAQ